A: Every mattress Yankee Mattress sells is hand-made by Yankee Mattress at our factory in Agawam, MA. We do not sell national brands in order to maintain our factory-direct prices as well as our integrity. See our Mattress collections by clicking HERE.
A: Yes we do. We offer full delivery and setup to customers within 60 miles of our factory in Agawam, MA. Pricing will vary depending on your location and products ordered. Removal of old mattress & boxsprings is available as well. If you live outside of 60 miles from Agawam, MA, our "Green Collection" mattresses ship nationwide! You can view and purchase these mattresses online HERE.
A: At Yankee Mattress, we do not run sales and haven't since we've opened in 1999. The reason we don't run special sales is because we are a factory-direct company that sells our products straight to you. This cuts out the middle-man's profit and also cuts Big-Box store prices in half. See our "SHOP SMART" section to learn more about how other store's sales events are deceiving.
A: Any mattress store that does not make their own products is a “Middleman”. This means they buy the mattresses they sell from a wholesaler and then mark the mattress up and sells it to you. This is an extra layer of profit that you are forced to pay. Yankee Mattress Factory is not a middleman, we are both the manufacturer and retailer of the products we sell. You do not pay the extra “middleman profit” allowing you to save money on a better mattress.
A: We use a layer of felt like material just beneath the fabric of the mattress. This material is made using rayon, an inert, odorless mineral that provides the necessary flare retardancy to comply with federal standards. We have never, and will never, use any type of spray on chemical to fire proof a Yankee Mattress. For more information, please click HERE.
A: Yes! As long as the changes are minimal, we are happy to customize your mattress to your comfort needs for no additional cost.
A: No way! Our mattress specialists understand that buying a mattress can be confusing and overwhelming. They will always try to help you to become educated as you find the right mattress but will not pressure you to buy a mattress until you are ready.
A: Our mattress specialists will do their very best to assist you in finding the perfect mattress. We also understand that it is sometimes difficult to be 100% positive the mattress you test in the store will be perfect for you after you get it home. We offer a FREE 100 Night Comfort Adjust Program that is available to all customers who purchase a mattress. See our "FREE 100 DAY COMFORT ADJUSTMENT" page for more details.
A: All of our mattresses are designed to be single sided. The reason for this is because we have firm belief that the high-density foams and supportive innersprings we use will perform as expected for the length of the mattresses life. However, we do have the ability to custom build certain models to be double sided. On our In-Store Mattresses page, beneath the price of the mattress, it will be listed whether or not the mattress can be made double-sided. Contact your nearest Yankee Mattress location for more information.
A: Yes. Every Yankee Mattress has a 100% non-prorated warranty attached to it. Length of the warranty will vary depending on the mattress model. You can read our "Yankee Mattress Warranty" for more details.
A: Comparing Yankee Mattresses to national brand mattresses is very, very tough. The reason for this is because the large national brands typically do not make available the exact specifications of the materials inside the mattress. Things such as foam density, steel coil gauge, and edge supports are very important but are sometimes not listed on the national brand specification lists. They're not listed because they are most likely poor quality, or, the salesperson is not knowledgeable of these mattress components. In Yankee Mattress showrooms, you'll find a detailed list of every material included in our mattresses. You will have the opportunity to compare each model and choose which materials would fit your comfort level best. Check our "Shop Smart" page for tips on how not to be fooled by Big Box Stores.
A: The majority of Yankee Mattresses are made to order. Right after you place your order, our production team gathers the necessary raw materials and begins the process of hand-crafting your mattress. We want your new Yankee Mattress to be made specifically for you. This process takes approximately 1 week for standard mattress sizes. If you need a custom/odd-size or special order, the lead time will be longer depending on the size and amount of work involved to produce the product. On occasion, Yankee Mattress will have various models in-stock. These differ from location to location. If you are looking to take a mattress home the day you stop in, please call your nearest Yankee Mattress location to see what is in-stock.
A: Yes. Although we can customize any of our mattresses to work with an adjustable base, the ones that work best in this situation have individually "pocketed-coils". These mattresses do not have a rigid, steel border rod around the outside rim, making it very flexible and easier to bend. We have a range of mattress models that use this "pocketed coil system". You can find them listed on our MATTRESSES page.
A: Although all mattress components will have somewhat of a smell to them, we are well known for keeping it to a minimum. From experience, we've noticed that the bulk of off-gassing issues pertain to memory foam mattresses. Due to the large amount of foam within the mattress and no coils, there's a greater chance you will notice a smell. Since all Yankee Mattresses are built with innersprings, around 80% of the mattress is not foam. The space in between each spring allows air to pass through the bed, therefore the new smell will be minimal and will dissipate quickly. All foams used in Yankee Mattress's are approved by CertiPUR.us. Click here for more information regarding this accreditation.
A: Yes! We will be happy to send a professional out to your home to measure your bed. We build many odd-sized mattresses on a weekly basis and know how to correctly measure bed frames to insure a perfect fit. A small fee will be charged for this service, but it is very reasonable. Click HERE to send us an email via our Contact Us page, or, visit your nearest Yankee Mattress showroom to schedule an appointment.